Shipping policy

At ClickMart, we are committed to delivering your orders safely and as quickly as possible across Pakistan.

1. Order Processing Time

Orders are typically processed within 1–2 business days after confirmation. Orders placed on public holidays may take additional time to process.

2. Delivery Time

Estimated delivery time across Pakistan is 3–5 business days, depending on your location and courier service availability. Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges, if applicable, will be communicated at checkout or during order confirmation. Any free shipping offer will be clearly mentioned on our website.

4. Cash on Delivery (COD)

We offer Cash on Delivery (COD) where available. Customers are requested to provide a valid phone number and complete delivery address when placing an order.

5. Order Confirmation

Our team may contact you by phone or message to confirm your order before dispatch. Please ensure your contact details are correct to avoid delays.

6. Delayed or Undelivered Orders

Delivery times are estimates and may be affected by weather conditions, public holidays, courier delays, or other unforeseen circumstances. We will do our best to assist you if your order is delayed.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Incorrect or incomplete addresses may result in delivery delays or additional charges.

8. Track Your Order

If tracking information is available, it will be shared with you once your order has been dispatched.

9. Contact Us

If you have questions about shipping or delivery, please contact our customer support using the contact information provided on our website.

Thank you for shopping with ClickMart!